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  • Refund Policy
    **Refund Policy** Effective Date: Monday, September 11, 2023 Thank you for shopping at Fairway Threads. We value your satisfaction and strive to provide you with the best shopping experience possible. In the event that you are not entirely satisfied with your purchase, we are here to help with our refund policy. **1. Eligibility for Refund:** We offer refunds on eligible items under the following conditions: - You must request a refund within 10 days from the date of shipment date. - The item must be in its original condition, unused, and in its original packaging. - Proof of purchase, such as a receipt or order confirmation, is required. - Some items may be exempt from being returned or refunded. These include hats that have been worn or tampered with. **2. Return Process:** To initiate a return and request a refund, please follow these steps: a. Contact our customer support team at fairwaythreads2023@gmail.com to inform them of your intent to return the item. b. Provide the following information: - Your order number. - The reason for your return. - Any relevant photos or documentation. c. Wait for our customer support team to provide you with further instructions on returning the item. **3. Shipping Costs:** Shipping costs for returning items are the responsibility of the customer, unless the return is due to a mistake on our part (e.g., wrong item sent, damaged item). In such cases, we will provide a prepaid shipping label. **4. Refund Process:** Once we receive and inspect the returned item, we will notify you of the status of your refund. We will process your refund within 1-3 days of receiving the returned item. - If your return is approved, we will refund the purchase amount to your original payment method. - Refunds may take additional time to appear on your bank or credit card statement, depending on your financial institution. **5. Non-Refundable Items:** Please note that certain items are non-refundable, including but not limited to: - Gift cards and digital downloads. - Items that show signs of use, damage, or wear and tear not caused by shipping. - Custom-made or personalized items. - Perishable goods. **6. Damaged or Incorrect Items:** If you receive a damaged or incorrect item, please contact us within 7 days of receiving the item. We will arrange for a replacement or refund, and we may provide a prepaid shipping label for the return. **7. Contact Us:** If you have any questions or concerns regarding our refund policy, please don't hesitate to contact our customer support team at fairwaythreads2023@gmail.com. Please review our Terms and Conditions for more detailed information on our policies, including warranties and disclaimers. We reserve the right to update or modify this refund policy at any time without prior notice. Please refer to the latest version of our refund policy on our website. Thank you for shopping with us! Your satisfaction is important to us, and we are committed to providing you with the best possible service. Sincerely, Fairway Threads LLC Fairwaythreads.shop Fairwaythreads2023@gmail.com
  • What does Fairway Threads offer?
    At Fairway Threads, we specialize in high-quality headwear. Currently, our core offering includes a diverse range of stylish hats, designed to elevate your fashion game and protect you from the elements. In the future, we plan to expand our product line to include a wider range of apparel items.
  • How can I benefit from your hats?
    Our hats are not just about fashion; they're about making a statement. Whether you're looking for a trendy accessory or protection from the sun during your outdoor adventures, our hats are designed with your style and comfort in mind. Plus, with our commitment to quality, you can trust that you're getting a durable and fashionable product.
  • What sets Fairway Threads apart from the competition?
    At Fairway Threads, we're driven by a passion for both fashion and function. Our hats blend contemporary style with practical design, and we're dedicated to ensuring every product we offer meets our high standards. We believe in providing our customers with the best of both worlds: fashion-forward apparel that also serves a purpose.
  • How do I place an order for Fairway Threads hats?
    Ordering our hats is a breeze! Simply visit our website and browse our hat collection. When you find the perfect hat, click on it to view more details and select your preferred options. Add it to your cart and follow the checkout process. If you have any questions or need assistance, our customer support team is just a message away.
  • What payment methods do you accept?
    We accept a variety of payment methods to make your shopping experience convenient. You can pay for your Fairway Threads hat using major credit cards, PayPal, and other secure payment options. Your payment information is always kept safe and secure.
  • Do you offer any warranties or guarantees on your hats?
    Yes, we stand by the quality of our hats. Fairway Threads offers a step by step process in our refund policy that can be found under the contact tab. We are committed to your satisfaction, and in the unlikely event that you encounter any issues, please don't hesitate to contact us at Fairwaythreads2023@gmail.com.
  • What is the pricing for Fairway Threads hats?
    Our hat prices vary depending on the style and features of the hat. For detailed pricing information, please visit our product section and the prices are provided or contact our sales team at Fairwaythreads2023@gmail.com.
  • Can I request a customized hat for my unique style?
    While we currently offer a curated selection of hats, we're always exploring new ideas and styles. We appreciate individuality and personal expression, so stay tuned for future updates and the possibility of customization options.
  • How can I get in touch with Fairway Threads' customer support team?
    You can reach our dedicated customer support team at Fairwaythreads2023@gmail.com. We're here to assist you with any questions, concerns, or assistance you may require.
  • Where can I find more information about Fairway Threads and your hats?
    For more in-depth information about our products and the latest fashion trends, we encourage you to explore our website and subscribe to our newsletter. You can also follow us on social media for updates and styling tips. If you have any additional questions or need further assistance, please don't hesitate to reach out to us at Fairwaythreads2023@gmail.com. We're here to ensure you have the best experience with Fairway Threads.

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